Privacy policy

At Heba Baattiya, we respect your privacy and are

committed to protecting your personal information. This

protect your personal information when you visit our

website, browse our products, or place an order.

Personal Information We Collect

When you use our website or place an order, we may

collect information such as:

• Your name

• Email address

• Phone number

• Billing address

• Shipping address

• Order and purchase details

• Payment and transaction information

• Information about your device and browser, such as

your IP address and browser type

We may also collect certain information automatically

through cookies and similar technologies when you browse

our website.

How We Use Your Personal Information

We may use your personal information to:

• Process and fulfill your orders.

• Process payments through our payment service

provider, Tap.

• Arrange shipping and delivery.• Send order confirmations and updates.

• Communicate with you regarding your order.

• Provide customer support.

• Improve our website, products, and customer

experience.

• Protect our website and help prevent fraud or

unauthorized activity.

• Comply with applicable laws and regulations.

Sharing Your Personal Information

We may share your personal information with trusted

service providers when necessary to provide our services,

including:

• Shopify, which provides the platform used to operate

our online store.

• Tap, which processes payments on our behalf.

• Shipping and delivery providers, when necessary to

deliver your order.

• Other service providers when necessary to operate our

business or when required by law.

We only share information when reasonably necessary to

provide our services, process your order, operate our

business, or comply with applicable legal requirements.

We do not sell your personal information.

Our website may use cookies and similar technologies to

provide essential website functions, remember your

preferences, maintain your shopping session, and

understand how visitors interact with our website. You may manage or disable cookies through your browser

settings. Disabling certain cookies may affect some

functions of the website.

Data Security

We take reasonable measures to protect your personal

information against unauthorized access, use, alteration, or

disclosure.

However, no method of electronic transmission or storage is

completely secure, and we cannot guarantee absolute

security.

Data Retention

We retain your personal information only for as long as

necessary to provide our services, process and fulfill orders,

maintain required business records, comply with applicable

laws, resolve disputes, and enforce our policies.

Your Rights

Subject to applicable laws and regulations, you may have

the right to request access to, correction of, or deletion of

your personal information.

You may contact us using the contact information below if

you have questions about your personal information or wish

to exercise any rights available to you.

Changes to This Privacy PolicyWe may update this Privacy Policy from time to time to

reflect changes to our business, services, or applicable laws

and regulations.

Any updates will be posted on this page with a revised

“Last Updated” date.

If you have any questions about this Privacy Policy or our

privacy practices, please contact us:

Email:alshaimaa.baattiy@gmail.com